AI Guided by Emotional Intelligence to Create Conversational Intelligence
Clarion AI Observer
Clarion is a Conversational Intelligence Service that analyzes recorded conversations and generates structured insight into emotional tone, interaction patterns, and communication dynamics, grounded with the CivilTalk Emotional Intelligence model.
Clarion AI does not change conversations. It equips human development professionals - coaches, counselors, and therapists with objective data to enhance reflection, feedback, and client outcomes.
Delivers
Deeper understanding and the development of the skills needed to strengthen individual and organizational success and well-being.
What Clarion Does
Uses AI to observe conversational dynamics over time
Applies EI principles to recognize patterns such as:
Balance and dominance
Curiosity and defensiveness
Engagement and withdrawal
Time-stamps emotional and interactional shifts
Anchors insight to real moments—never assumptions or intent
What Clarion Refuses to Do
Edit, rearrange, or rewrite speech
Flatten dialogue into summaries
Imply motivation or belief
Moderate, enforce, or judge behavior
Clarion supports human judgment—it never replaces it.
Clarion AI generates Conversational Intelligence Reports
Providing insights that highlight themes, moments of alignment or tension, and emotional dynamics—offering a shared reference point for learning and discussion.
Position Detection
Clarion analyzes a discussion to identify participant positions, capturing representative statements that clarify what each person is actually advocating—often reducing misunderstanding caused by assumption or projection.t
Behavior Identification
Clarion identifies and highlights up to 20 observable behaviors associated with emotional intelligence and civility—surfacing moments that reflect listening, defensiveness, empathy, escalation, or alignment
Identify Consensus
CivilTalk’s Consensus feature powered by Clarion AI identifies key areas of agreement among participants and assesses the strength of agreement highlighting progress made.
Statement Reframing
Clarion can suggest neutral reframes of emotionally charged statements—helping participants see how a point might be received differently without changing its underlying intent. (Provided Privately)
Note: Clarion does not judge correctness, assign moral value, or enforce outcomes. Clarion serves as a neutral observer that enriches your conversational content to foster civil, emotionally intelligent dialogue.
How Clarion AI generates Conversational Intelligence
Why AI + EI = CI Matters Now
Most AI systems focus on generating or reshaping language.
Most EI efforts focus on teaching or coaching people what to do.
CivilTalk does neither.
By combining AI observation with EI interpretation, CivilTalk:
Preserves unaltered human dialogue
Avoids editorial or ideological bias
Makes emotional and relational dynamics visible without asserting authority
Creates trust in environments where control is unacceptable
Who was Clarion AI create for?
Media, Enterprise, Education, Politics
Risk-sensitive environments (Information Technology/AI, etc.)
Anyone who wants to maximize the value of their conversations
Understand the Emotions Behind Every Conversation
to receive your Conversational Intelligence Report