Ep. 19 - The EQ Revolution: Richard Hua on Leadership, Civility, and Amazon’s Business Transformation

In this episode, CivilTalk Podcast sits down with Richard Hua, a global leader in emotional intelligence and innovation. As the founder of EQ@Amazon and the Worldwide Head of EPIC at AWS, Richard has empowered over 250,000+ professionals through EQ training, reshaping how leaders and teams collaborate. Together, we discuss the impact of emotional intelligence on leadership, the challenges of integrating EQ into corporate culture, and the role of civility in fostering high-performance workplaces. Richard also shares insights on measuring EQ’s impact, overcoming skepticism in business, and the essential skills leaders need to thrive in the modern workplace.

Our conversation also extends into the intersection of AI, ethics, and emotional intelligence, exploring how businesses can ensure AI aligns with human values. Richard shares his perspective on AI-driven collaboration, the risks of bias and misinformation, and how organizations can develop emotionally intelligent AI governance frameworks.

Whether you’re a leader, innovator, or someone passionate about the future of work, this episode offers invaluable insights. Connect with Richard Hua on LinkedIn and learn more about his work at Amazon Web Services.

Don’t forget to subscribe to the CivilTalk Podcast for more conversations on civility, leadership, and emotional intelligence!

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