Ep. 22 - Emotional Intelligence as a Business Strategy: A Conversation with Robin Hills of Ei4Change
In this episode of CivilTalk, we sit down with Robin Hills, internationally recognized expert on emotional intelligence, resilience, and leadership. Robin is the Director of Ei4Change, a global educational company that has trained over half a million people in more than 200 countries — offering accredited programs, online courses, and corporate training rooted in practical emotional intelligence.
Robin shares his inspiring journey of founding Ei4Change after being made redundant, and how that turning point led him to build one of the most respected EQ training platforms in the world. We talk about the real-world applications of emotional intelligence in leadership, how to create psychologically safe workplaces, and why self-awareness, empathy, and empowerment are the pillars of great decision-making.
He also discusses how technology — especially AI — can complement but never replace the human core of emotional learning, and how he continues to innovate through gamification, digital learning, and cross-cultural education. With deep insight, humility, and decades of experience, Robin invites us to think differently about the role of emotional intelligence in shaping business, education, and our collective future.
This conversation is for leaders, educators, coaches, and lifelong learners who want to not only understand emotional intelligence — but live it.