Frequently Asked Questions (FAQ)
What is Clarion AI?
Clarion AI is a paid, AI-assisted reflective tool designed for licensed or professional individuals.
It is built to help professionals observe tone, civility, positions, and emotional dynamics in recorded conversations for reflective and developmental purposes.
Clarion changes exposure — legally and strategically — by clearly positioning itself as a reflective AI tool, not a clinical or governance platform.
What Clarion AI Is Not
Clarion is not:
A university platform
An enterprise governance tool
A social “movement”
A workplace monitoring AI
A therapy provider
A clinical decision system
Clarion does not provide therapy, medical advice, legal advice, or diagnoses. It does not replace professional judgment.
What Is Clarion AI Designed For?
Clarion is:
A reflective AI-assisted observational tool
Designed for licensed professionals, coaches, mentors, and other qualified individuals
A subscription-based service ($100/month)
A private processing tool for uploaded audio or video files
It analyzes communication patterns to support professional reflection — not to determine outcomes.
What Types of Content Might Be Uploaded?
Users may upload highly sensitive material, including:
Therapy session recordings
Couples counseling discussions
Divorce or dispute conversations
Workplace conflict discussions
Private conversations involving high-profile individuals
Because this material can be deeply sensitive, privacy and consent are essential.
What Are the Primary Risk Areas Clarion Addresses?
Clarion’s risk exposure falls into five primary categories:
1. Confidentiality & Privacy
This is the most significant risk category.
Potential exposure includes:
Data breach risk
Subpoena risk
Claims of misuse
“Analyzed without consent” claims
To mitigate these risks, Clarion requires:
Clear consent language
Defined data retention limits
Encryption at rest and in transit
Strict user responsibility clauses
Clear processor vs. controller language
2. Malpractice Adjacency
Clarion operates adjacent to:
Licensed therapists
Counselors
Coaches
Clinical environments
Clarion is not:
Providing therapy
Diagnosing
Offering clinical advice
Replacing professional judgment
This distinction is clearly stated to avoid regulatory misclassification as a clinical decision tool.
3. AI Accuracy & Interpretation
Clarion analyzes:
Tone
Civility
Positions
Emotional dynamics
AI-generated reports are:
For reflective use only
Not guarantees of outcomes
Not behavioral determinations
Users should understand that AI analysis is interpretive and not definitive.
4. High-Profile or High-Net-Worth Users
If visible or high-net-worth individuals use the platform:
Privacy expectations increase
Litigation probability may increase
Reputation risk increases in the event of breach
Clarion mitigates this risk through:
No resale of data
No training models on private uploads
Clear deletion policies
Strong privacy positioning
Wealth does not increase liability — but it increases scrutiny.
5. Regulatory Scope (Including HIPAA)
Clarion is not automatically HIPAA-covered unless:
It signs Business Associate Agreements (BAAs)
It directly serves covered entities
It stores PHI under those agreements
Absent that structure, Clarion operates as a general SaaS platform.
Clarity about compliance posture reduces risk. Users should not assume HIPAA coverage unless explicitly stated.
Is Clarion AI HIPAA-Compliant?
Clarion’s compliance status depends on formal agreements and implementation structure.
Unless explicitly stated and contractually defined, Clarion should be understood as a general SaaS platform — not automatically a HIPAA-covered entity.
Users are responsible for ensuring compliance within their own professional and regulatory obligations.
Who Is Responsible for Upload Consent?
Before uploading content, users must affirm:
They have consent from all participants
They have the legal right to upload the file
They understand the analysis is AI-generated
They understand Clarion is not a substitute for professional judgment
Consent confirmation is mandatory.
Does Clarion Store Uploaded Files?
Clarion maintains a clearly defined data retention policy.
Key considerations include:
Whether files are stored
For how long
Whether users can delete files immediately
Whether data is used for model training
Clarion does not resell user data and does not use private uploads for model training.
What Security Measures Are in Place?
Clarion implements:
Encryption at rest
Encryption in transit
Secure cloud infrastructure (e.g., AWS)
No advertising model
No resale of user data
While SOC 2 certification may not be required at early stages, structural security transparency is essential to maintaining trust.
What Is Clarion’s Largest Risk?
The primary risk is not lawsuits.
It is:
Data breach + reputation damage.
Because Clarion is built on trust, civility, and emotional safety, even a single breach could significantly impact brand credibility.
Security and clarity are strategic priorities.
How Is Clarion Different from Other Platforms?
Clarion is structurally lower-risk than:
Social media platforms
Therapy marketplaces
AI mental health chat apps
Peer-interaction platforms
Why?
Because Clarion does not:
Influence behavior directly
Run live sessions
Match clients
Host public interaction
It reflects — it does not intervene.
That distinction is legally meaningful.
What Strategic Positioning Decision Must Be Made?
Clarion must clearly define its identity:
A) General reflective AI tool
B) Professional practice enhancement tool
C) HIPAA-compliant therapy support infrastructure
Each category carries different exposure levels.
If messaging suggests one category while compliance posture reflects another, that mismatch becomes the real risk.
Clarity protects the company.
Final Positioning Statement
Clarion AI is a reflective, AI-assisted observational tool designed to support licensed and professional individuals in analyzing communication dynamics.
It is not a therapist.
It is not a diagnostic system.
It is not a governance platform.
It is a structured reflection tool — and its documentation, policies, and security posture are designed to align with that positioning.